Pre-trip briefing desk
Briefing Scope and Refund Policy
1. Who we are
cleamrview.com, LLC, Office 7, Horizon Business Center, 24 Antonovycha St, Kyiv, 01004, Ukraine, writes a paid pre-trip briefing. This desk does not sell hotel rooms or tickets and does not arrange the trip. Hotels, airlines, and tour operators do not pay this desk and do not buy placement. The traveler pays the briefing fee. No travel contract is formed. Identity, the briefing fee, and this refund rule are disclosed before you order the file, under Law of Ukraine No. 675-VIII dated 3 September 2015 'On Electronic Commerce'.
2. The briefing fee and the file
Fee: 1 800 UAH, paid by the traveler, for one written file within one working day. Inputs: departure month, departure city, room type, and board basis. The file is a like-for-like note on season fit, what the price delta means, the transfer band, and which lines to read in an operator contract before you book elsewhere. A briefing is not a quote and not a reservation. This desk holds no inventory and no seats, takes no card payment for a trip, and takes no supplier commission. Published category labels are described as published. Statements on this site follow Law of Ukraine No. 270/96-VR dated 3 July 1996 'On Advertising'.
3. Refund of the briefing fee
Full refund of the 1 800 UAH fee if the file has not been sent. No refund after delivery. Send the refund request to contact@cleamrview.com from the email used to order. This desk does not cancel a trip, because it does not sell one. Travel insurance is not part of the file.
4. Visas, entry and health
Visa, entry, passport, and health rules are decided by the authorities of the destination and transit countries. Notes in the briefing are general only. Valid documents are the traveller's responsibility. You book wherever you want. We accept no liability for denied boarding or entry.
5. Complaints and consumer rights
Send claims about the briefing file to contact@cleamrview.com or +380 634 831 8325. There is no trip reference, because no travel contract is formed. We reply within the period set by Law of Ukraine No. 1023-XII dated 12 May 1991 'On Consumer Protection', which also sets out pre-contract information and consumer-protection rights for the briefing fee.
6. Personal data and cookies
We process briefing-order data to write and deliver the file and, where required, on consent, under Law of Ukraine No. 3911-IX dated 25 April 2024 'On Personal Data Protection' and Law of Ukraine No. 1089-IX dated 16 December 2020 'On Electronic Communications'. We do not pass the file to hotels, airlines, or tour operators. Non-essential cookies are set only with your consent.